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Safari Accessibility and web apps: troubleshooting guide

Find practical guidance for safari accessibility and web apps problems on supported devices. Start with low-risk checks and preserve your personal data before making changes.

Safari is updated through Apple operating-system updates; current Safari for Windows is not supported. Do not install old Safari for Windows packages.

Before you begin

Make a note of your device, browser version, exact symptoms, and any displayed error. If your browser contains important unsynced passwords, bookmarks, or open work, back them up before resetting settings or clearing data.

Step-by-step checks

  1. Check browser zoom, text size, and operating-system display scaling.
  2. Test keyboard navigation, reader modes, and translation on a compatible page.
  3. Verify that JavaScript and relevant site permissions are enabled.
  4. For installed web apps, confirm the feature is supported on this platform.
  5. Compare the issue in a new profile before changing advanced browser flags.

If the problem continues

Test whether the issue happens in a second browser, a private window, or a separate trusted network. This helps distinguish a browser problem from a website, device, or internet problem. Avoid disabling certificate warnings, antivirus protection, or company policies just to make a page load.

Video: browser troubleshooting basics

Illustrated general walkthrough. Exact menus depend on your browser and version.

Related search topics and FAQs

These are related user searches covered by this guide. Some require device-specific checks; the phrases below are not separate identical articles.

Need assistance? Request a callback with your browser name and the error you see. Do not send passwords or financial details.

More Safari help

View all Safari troubleshooting categories